Job Title: Customer Service Representative, $20/hour
Department: Operations | Type: Full-Time | Shift: Day

Overview:
We are seeking a reliable and organized Customer Service Representative to support daily operations in a fast-paced logistics environment. This role focuses on scheduling, customer communication, and coordinating with internal teams to ensure smooth service delivery.

Responsibilities:

• Handle inbound/outbound calls to schedule deliveries
• Respond to customer inquiries and provide timely follow-up
• Coordinate with drivers and internal teams to resolve issues
• Manage account information and update records in internal systems
• Support dispatch operations and monitor communication channels
• Deliver excellent customer service at all times

Qualifications:

• 1-3 years of customer service or administrative experience
• Strong communication and organizational skills
• Proficiency in Microsoft Office
• Detail-oriented with the ability to multitask
• High school diploma or equivalent